AI Doc Maker - AI Tools for Productivity Platform

Terms of Service

Effective Date: Jan 25, 2024

Thank you for joining the Level 2 Labs community!

These Terms of Service apply to your use of our services, which include any associated software and website services (all together, "Services"). These terms constitute an agreement between you, the user, and Level 2 Labs, LLC ("Level 2 Labs", "we", "us", "our", or the "Company"), a Delaware company. They include important provisions for resolving disputes through arbitration. By using Our Services, you agree to these Terms of Service.

To review how we collect, use, and manage your personal information, please refer to our Privacy Policy.

1. User Conduct

By using Our Services, which include all applications and related services provided by Level 2 Labs, you agree not to:

  • Engage in any unlawful, fraudulent, or other activities prohibited by law;
  • Interfere with or disrupt the normal operation of Our Services;
  • Use Our Services to send spam or other unsolicited communications;
  • Attempt to gain unauthorized access to other users' accounts or data through Our Services;
  • Use Our Services in any way that infringes upon the intellectual property rights of others;
  • Reverse engineer, decompile, or disassemble any part of Our Services, except as permitted by applicable law;
  • Violate any applicable laws or regulations in the course of using Our Services.

1.1 User Responsibilities for Generated Content

Our Services enable users to generate or create their own content ("User-Generated Content"). You agree and affirm that you have all necessary rights, permissions, or licenses for any content you upload or create. While Level 2 Labs provides the platform for this creation, the user retains full responsibility for the use of this content.

You understand and agree that any User-Generated Content that you create, transmit, or display while using Our Services is solely your responsibility. This includes, but is not limited to, compliance with all laws, rules, and regulations applicable to your content, including but not limited to, intellectual property laws, privacy laws, and export control laws.

Level 2 Labs disclaims all liability for User-Generated Content, and you agree to indemnify and hold Level 2 Labs harmless from any damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) resulting from any claim, suit, action, demand, or proceeding taken by any third party against Level 2 Labs arising out of or relating to your User-Generated Content.

You further understand and agree that any action or inaction by Level 2 Labs or any of its directors, officers, stockholders, employees, consultants, agents or representatives (collectively, "Level 2 Labs Representatives") with respect to any User-Generated Content does not constitute an endorsement or representation of the legality, validity, veracity, or integrity of your User-Generated Content.

2. Intellectual Property

Our Services and all related materials, including but not limited to, software, text, graphics, logos, and images, are the exclusive property of Level 2 Labs or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use Our Services for your personal and business purposes, subject to these Terms. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from Our Services without our prior written consent.

Notwithstanding the foregoing, you retain all rights to the content that you generate or create using Our Services. Upon termination of your account, all User-Generated Content will be deleted from our servers, unless otherwise specified in our Privacy Policy.

However, you acknowledge and agree that Level 2 Labs may access, analyze, and use data generated from your use of Our Services for the purpose of improving our software systems, conducting research, developing new features, and as otherwise stated in our Privacy Policy.

3. Third-Party Services and Links

Our Services may integrate or provide links to third-party services, websites, or resources. We do not control or endorse these third parties and are not responsible for their content, products, or services. You acknowledge that you are solely responsible for any risks associated with using or relying on such third-party services. You should review the terms and conditions and privacy policies of any third-party websites or services that you visit.

3.1 OpenAI API Disclaimer

Our Services utilize APIs developed by OpenAI. We are independent of OpenAI and are not affiliated, endorsed, or sponsored by OpenAI. AI generated content may contain errors or inaccuracies, and we disclaim all liability for errors or inaccuracies from AI generated content. Users are subject to OpenAI's terms of service and privacy policy regarding the data processed by these APIs.

4. Disclaimer of Warranties

  • "As-Is" Basis: Our Services are provided on an "as-is" and "as available" basis. Your use of Our Services is at your own risk.

  • No Warranties: We expressly disclaim all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • No Guarantee of Accuracy: We do not warrant that Our Services will meet your requirements; nor do we guarantee the accuracy, reliability, completeness, or timeliness of any content generated through Our Services.

  • Functionality: We make no warranty that Our Services will be uninterrupted, timely, secure, or error-free.

5. Limitation of Liability

  • General Limitation: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), resulting from the use or the inability to use Our Services.

  • Content Generated: We are not liable for any content generated using Our Services. The responsibility for ensuring that any generated content does not infringe on the rights of others lies solely with the user.

  • Cap on Liability: In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing Our Services.

  • Jurisdictional Limitations: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

  • Indemnification: You agree to indemnify and hold us, our officers, directors, employees, and agents harmless from any and all claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (a) your use of Our Services; (b) your violation of these terms; (c) your violation of the rights of another person or entity.

6. Subscription and Payment Terms

Level 2 Labs offers subscription plans with various features and benefits across its family of apps, as part of Our Services. By subscribing to a plan, you agree to the following terms:

  • Payment Authorization: You agree to pay the applicable fees and taxes for your chosen subscription plan within Our Services. You authorize Level 2 Labs or its payment processors to charge your provided payment method for these amounts.

  • Automatic Renewal: Subscriptions within Our Services may automatically renew at the end of each billing period at the then-current rate for your chosen plan, unless you cancel your subscription before the renewal date. You can cancel your subscription at any time by following the instructions in the application or contacting our support team.

  • Refunds and Considerations: Level 2 Labs may, in its sole discretion, offer refunds, discounts, or other considerations in connection with Our Services. Such offers are not guaranteed and are subject to review on a case-by-case basis. All decisions regarding refunds and other considerations are final and binding.

  • Changes to Subscription Plans: We reserve the right to modify, suspend, or discontinue any aspect of Our Services, including subscription plans, features, or benefits, at any time, with or without notice.

  • Limitation of Liability: Level 2 Labs shall not be liable for any interruption, delay, or failure in the provision of Our Services, including subscription services, caused by factors beyond our reasonable control, including but not limited to technical malfunctions, server downtime, or software bugs.

By subscribing to a plan as part of Our Services, you acknowledge and agree to these terms, and you represent that you have the legal authority to enter into this agreement. If you do not agree with these terms, please do not subscribe to a plan.

7. Dispute Resolution

If you have any disputes or claims arising out of or relating to these Terms, you agree to first contact Level 2 Labs and attempt to resolve the dispute informally.

If the dispute is not resolved informally within a reasonable timeframe, both parties agree to submit the dispute to binding arbitration under the rules of an established arbitration organization, with the arbitration taking place in the jurisdiction where Level 2 Labs is incorporated. The decision of the arbitrator shall be final and binding on both parties, and any award or judgment rendered by the arbitrator may be entered in any court having jurisdiction thereof.

8. Force Majeure

Level 2 Labs shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to, acts of God, natural disasters, pandemics, war, terrorism, labor disputes, strikes, or governmental actions.

9. Notices

All notices, requests, and other communications under these Terms shall be in writing and shall be deemed given when delivered by email to support@aidocmaker.com, provided that a copy of the email is also sent by registered or certified mail, return receipt requested, or by a nationally recognized overnight courier service to:

Level 2 Labs, LLC
700 El Camino Real
Suite 120, Unit 1266
Menlo Park, CA 94025 USA

10. Updates and Modifications to Services

We may, from time to time, update or modify Our Services, including any features or functionalities, without prior notice. Such updates or modifications may result in the temporary unavailability of Our Services or certain features.

You acknowledge and agree that Level 2 Labs shall not be liable for any losses or damages resulting from any updates or modifications to Our Services or the temporary unavailability of Our Services or any features.

11. International Users

We make no representation that Our Services are appropriate or available for use outside of the United States. If you access any of Our Services from a location outside of the United States, you do so at your own risk and are responsible for compliance with all applicable local laws and regulations.

12. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations ("EAR") maintained by the United States Department of Commerce, trade and economic sanctions maintained by the United States Treasury Department's Office of Foreign Assets Control, and the International Traffic in Arms Regulations ("ITAR") maintained by the United States Department of State.

13. Changes in Business

In the event that Level 2 Labs undergoes a business transaction, such as a merger, acquisition, reorganization, or sale of all or a portion of its assets, or in the event of insolvency or bankruptcy, your personal information and any data stored within Our Services may be transferred to the new entity as part of the transaction. In such cases, you acknowledge and agree that the new entity shall assume all rights and obligations under these Terms, and you will continue to be bound by these Terms. If any other entity becomes the custodian or operator of Our Services, they may have the right to continue using your data, but they will also be bound by the terms of this agreement.

14. Governing Law

These Terms of Service and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of the jurisdiction where Level 2 Labs is incorporated without giving effect to any choice or conflict of law provision or rule.

15. Waiver and Severability

No waiver of by Level 2 Labs of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Level 2 Labs to assert a right or provision under these Terms of Service does not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

16. Entire Agreement

These Terms, together with any other agreements, policies, or documents incorporated by reference, constitute the entire agreement between you and Level 2 Labs with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, both written and oral, with respect to such subject matter.

17. Feedback and Suggestions

All feedback, comments, requests for technical support, and other communications relating to Our Services should be directed to support@aidocmaker.com.

We welcome and appreciate any feedback, suggestions, or ideas you may have about Our Services. By submitting any feedback or suggestions, you grant Level 2 Labs a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, distribute, and display the feedback or suggestions in any manner and for any purpose, without any compensation to you.

18. Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without the prior written consent of Level 2 Labs. Level 2 Labs may assign or transfer its rights and obligations under these Terms without restriction.

19. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to Our Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.